Jet Wine Privacy Policy — Your Data, Your Rights

Jet Wine takes your privacy seriously. This privacy policy explains what information we collect when you use the Jet Wine platform, why we collect it, and how we keep it secure.

By using the jetwine.ws website or mobile app, creating an account, or accessing any of our services, you are deemed to have accepted this Privacy Policy. Please take a moment to read it carefully.

This Privacy Policy of Jet Wine Terms & Conditions-applies in conjunction with. In the event of any conflict, the Terms & Conditions shall prevail.

Jet Wine collects your information in several ways, broadly falling into three categories:

2.1 Information You Provide Directly

Information you provide directly when registering an account or using our services:

• Full name and date of birth
• Mobile number & email address
• Residential address
• National ID or passport number (for KYC verification)
• Payment method details (mobile banking number)

2.2 Automatically Collected Information

What gets recorded automatically when you use the platform:

• IP address and device type
• Browser information & operating system
• Login time, session duration
• Pages visited and games played on the platform
• Betting history and transaction records

2.3 Information Received from Third Parties

• Transaction confirmation data from payment processors
• Risk assessment data from fraud prevention services
• Verification results from identity verification services

Data types and purposes at a glance

Jet Wine uses collected data only for specific, legitimate purposes. No information is processed unnecessarily.

Primary purposes of data use:

• Account Management: To support registration, login verification, and account security.
• Service Delivery: To ensure the smooth operation of games, betting, payments, and withdrawals.
• KYC & Legal Compliance: To verify identity in compliance with Anti-Money Laundering (AML) regulations.
• Fraud Prevention: To detect and prevent suspicious or irregular activity.
• Service Improvement: To analyze user experience and improve the platform.
• Promotional Communications: To inform you about bonuses, offers, and important updates (you can opt out at any time).
• Responsible Gaming: To identify excessive betting or risky behavior and take appropriate protective measures.
• Support Services: To properly address your complaints or queries.

Jet Wine does not sell, rent, or unnecessarily disclose your personal data to any third party. However, limited information may need to be shared in specific circumstances:

Information is shared when:

• Payment Processing: To process transactions with mobile banking providers including bKash, Nagad, and Rocket.
• Identity Verification Services: With KYC verification providers, who are legally bound to maintain confidentiality.
• Fraud Prevention: With security software providers for risk analysis.
• Legal Obligations: Information legally required by government authorities or court order.
• Business transfers: In the event of a merger or acquisition — you will be notified in advance in such circumstances.

Jet Wine uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help improve your experience.

Types of cookies we use:

Essential Functionality Analytics Security

• Essential Cookies: Maintaining login sessions and storing security tokens — the site cannot function without these.
• Functional Cookies: Remembering your language preference and site settings.
• Analytics Cookies: To understand which pages get the most traffic and where issues occur — this data is fully anonymized.
• Security Cookies: To detect fraudulent login attempts.

Cookie Controls:

You can block or delete cookies through your browser settings. Note that disabling essential cookies may limit certain site features. In most browsers, go to Settings > Privacy > Cookies to manage your preferences.

Jet Wine uses internationally recognized security technologies to protect your data, with multiple layers of safeguards in place.

• SSL/TLS Encryption: All communication between your browser and our servers is encrypted with 256-bit SSL.
• Data Encryption: Sensitive data (passwords, financial information) is stored in encrypted form.
• Two-Factor Authentication (2FA): You can enable 2FA on your account for an added layer of security.
• Regular Security Audits: Regular system audits conducted by third-party security specialists.
• Access controls: Only authorized personnel have access to specific data.
• Firewall & DDoS Protection: Advanced technology to protect the platform from cyberattacks.

Jet Wine respects your right to data privacy. You are entitled to exercise the following rights:

• Right to Access: You have the right to request details of what personal information we hold about you.
• Right to Rectification: You can request that any inaccurate or outdated information be corrected.
• Right to Erasure: In certain circumstances, you may request that your data be deleted.
• Right to restrict processing: You can request that we restrict the use of your data for specific purposes.
• Right to opt out of promotional messages: You can opt out of marketing emails or notifications at any time.
• Right to data portability: You can request a copy of your data in a readable, portable format.

To exercise this right support@jetwine.wsto send us an email. We will respond within 30 days.

Jet Wine does not retain data longer than necessary. Different retention periods apply depending on the type of data:

• Account information: For the duration your account is active and until all legal obligations are fulfilled after closure.
• Transaction Records: Typically 5–7 years, in accordance with financial regulations.
• KYC documents: Up to 5 years, as required by regulatory guidelines.
• Cookies & Session Data: 30 days up to a maximum of 1 year.
• Support Ticket: Up to 2 years after resolution.

After the specified period, data is securely deleted or anonymized.

Jet Wine strictly prohibits anyone under 18 from using the platform. We never knowingly collect personal data from minors.

• Age is verified at the time of registration.
• Where there is doubt, KYC documents are used to confirm a user's actual age.
• If an underage account is detected, it is immediately suspended and any collected data is deleted.

Jet Wine may update this Privacy Policy as needed. Any changes will be reflected in the "Last Updated" date at the top of the page.

• Advance notice will be sent to your registered email for any major changes.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• We can provide previous versions of this policy upon request.

For any questions: support@jetwine.ws